Warranty
April 2026
Overview
This Warranty Policy outlines how warranty coverage applies to products purchased through rideoffgrid.com.
Manufacturer Warranty
Most products sold by Ride Off Grid are backed by the manufacturer’s warranty. Warranty coverage, duration, and specific terms vary by product and brand.
Ride Off Grid does not provide a separate warranty. All warranty coverage is administered by the manufacturer in accordance with their policies and guidelines.
Warranty Support
If you have questions about warranty coverage or need assistance with a warranty-related issue, our team is available to help.
We can assist with:
- Confirming available warranty information
- Guiding you through the appropriate next steps for a claim
- Communicating with the manufacturer when applicable
Warranty Claims
Warranty claims may require:
- Proof of purchase (order number or receipt)
- A description of the issue
- Supporting documentation such as photos or videos
Claim requirements and outcomes are determined by the manufacturer.
Additional Information
For product-specific warranty details, please refer to the product documentation or contact us directly before or after purchase.
Ride Off Grid
Phone: 608-351-0240
Email: support@rideoffgrid.com
Business Hours: M-F 9AM-9PM · Sat & Sun 11AM-9PM
Administrative Office:
6808 University Ave
Middleton, WI 53562
