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Questions? Live Support

1-608-351-0240

M-F 9AM-9PM · Sat & Sun 11AM-9PM

Cancellation Policy

April 2026

Overview

This Cancellation Policy outlines how orders may be cancelled through rideoffgrid.com.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

Orders can only be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled.

To cancel your order, please contact us as soon as possible. We will make every effort to cancel your order before it is shipped out.

Phone: 608-351-0240
Email: support@rideoffgrid.com

Orders Already Shipped

If it is too late and your order has already been shipped, we are unable to cancel.
Please contact us and we can arrange a Return for you.

Ride Off Grid

Phone: 608-351-0240  
Email: support@rideoffgrid.com
Business Hours: Business Hours: M-F 9AM-9PM · Sat & Sun 11AM-9PM
Administrative Office:
6808 University Ave
Middleton, WI 53562

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